Top Technologies of 2003:
"Anti-Spam Software and Services

As junk e-mail reached epidemic proportions this year, spam blockers rushed in to rescue ailing e-mail in-boxes."

Centralized Patch Management
Patches were the bane of IT managers' existence this year, and many have turned or are turning to centralized patch management to ease the burden (if not their ire over having to patch in the first place).…

http://www.eweek.com/article2/0,4149,1420259,00.asp?kc=EWNWS123103DTX1K0000599